This is an era of dri­vel tech­no­lo­gy, things nobo­dy nor­mal wants devi­sed by peop­le who have for­got­ten what peop­le are.

Stu­dy this Spec­ta­tor arti­cle.

Ann Wid­de­co­m­be is a for­mer Tory poli­ti­can. And “that poor Chi­ne­se lady who got stuck in the lift” refers to this sto­ry.

As usu­al take notes and pre­pa­re a talk.